Prospera Financial Services
Build-Out of Prospera’s Salesforce Org as a Middle-office System Between its Back-office and Advisor Teams Improves Productivity
Overview
Texas-based full-service boutique broker-dealer and support organization for successful independent financial professionals with:
- 135 advisors
- 55 back-office staff
- 86 locations
- $7.9B total AUM
Services We Provided
- Multi-platform development
- Data migration, normalization and integration
- Custom Salesforce.com development
- Additional Salesforce.com functionality
- Middleware API development
- Einstein AI implementation
Results
- Increases productivity by more than 40%
- Improves advisor focus on client investments and growth
- Ensures stronger security for sensitive client financial data
Additional Details
- Arcus helped build out Prospera’s Salesforce org as a middle-office system between Prospera’s back-office and advisor teams
- Internally branded as COREngine, the COREngine/Salesforce platform is used by advisors and other staff to process new account paperwork and other account servicing from the field to the back office
- COREngine/Salesforce integrates with LaserApp for auto-form filling and SIGNiX for e-signatures
- By leveraging existing LaserApp integration with COREngine/Salesforce, we are working on integrating the SIGNiX application to allow e-signed documents to be sent back to Salesforce Accounts
- Advisors will send a document for signature to its clients, and after all the parties successfully e-sign the documents, it will be sent back to Salesforce via REST API
- We have developed Java-based middleware for this integration which is hosted on Amazon Web Services (AWS)
- This middleware is enabled to receive push notifications from the SIGNiX API which will send a signed document to the middleware
- After middleware receives a document, it will do a post back to Salesforce Account